Privacy Policy

Last updated: [2025-09-01]

Skyline Solar Systems is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data in line with the Protection of Personal Information Act (POPIA).

1. Information We Collect

When you interact with us through our website, email, or services, we may collect:

Contact information (name, phone number, email address, physical address)
Service-related details (site location, energy needs, project requirements)
Technical data (IP address, browser type, device information, and cookies when you visit our website)

2. How We Use Your Information

We use your personal information only for legitimate business purposes, including:

Responding to enquiries and providing quotes
Processing and completing installations or services
Communicating about projects, invoices, and support
Complying with legal, regulatory, or warranty requirements

3. Sharing of Information

We do not sell or rent your information. Your data may only be shared with:

Trusted suppliers and contractors involved in your project
Regulatory bodies if required by law
Service providers who help us operate our website and systems (bound by confidentiality agreements)

4. Data Security

We take reasonable technical and organisational measures to protect your information from loss, misuse, or unauthorised access. While no system is completely secure, we work to safeguard your data at every step.

5. Data Retention

We keep personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by law.

6. Your Rights

Under POPIA, you have the right to:

Access and request a copy of the personal information we hold about you
Request corrections if your information is inaccurate or outdated
Withdraw consent for certain types of data processing
Request deletion of your personal information, subject to legal requirements

To exercise these rights, contact us using the details below.

7. Cookies and Website Tracking

Our website may use cookies to improve user experience and track anonymous traffic patterns. You can manage or disable cookies in your browser settings.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us:

Email: sfourie66@gmail.com
Phone: 083 212 3134
Address: Plot KC08, Millvale Road, Witrand, Koster, 0348